Rosati’s Pizza

Reviews

• Drea S.

  star star star star star 13 June 2026

  This place has absolutely delicious pizza. I was a little hesitant because of some reviews I read, but I'm glad we gave it a chance. I love how the cut the pizza into squares instead of slices. Makes it much easier for small child hands. We also had the cheesy garlic bread. Definitely will stop in for pizza whenever we are back in this area!

• Danny J.

  star star star star_border star_border 29 May 2026

  So hard to give a star rating since the service is 1-star and the pizza is 4-star. The guy that answers the phone usually is so rude it's comical. I choose to laugh because he reminds me of the soup nazi from Seinfeld. He's always short with me to the point I think he's messing with me. I'm going to go in there one day to take a look at him to see if he looks as disgruntled as he sounds. The pizza is pretty darn good. I like the cheese/sauce/bread ratio.

• Tony R.

  star star_border star_border star_border star_border 26 May 2026

  I have never in my life dealt with such disrespectful people. Absolutely terrible customer service! I deliver with Post-mates and when I arrived to pick up the delivery order I was given I was immediately told "We don't do that so get out!" What kind of customer service employee speaks to someone like that? I showed the cashier my cell phone with the order and explained to him that I was picking up for Post-mates and he then went into the back to show what I'm guessing was the manager. I was able to hear the man in the back say that "We don't sell jalapeño poppers", which is totally okay and I was a bit confused about it myself. But when the cashier came back up to the counter with my phone he asked me if I was trying to scam them. Which I was NOT trying to do at all. I was just trying to pay for the deliver I was supposed to pick up and leave. I also heard him say I was the second person who came in trying to pick up the exact same order. I then knew that it must be some sort of mistake whether it be on Post-mates end or theirs so I had no problem trying to cancel the order then leaving. He asked me what Post-mates was and I told him it was a delivery service just like Uber Eats or Grub hub. He then proceeded to show me his Uber Eats and Grub hub tablets saying that he had those two right here and that I must be trying to scam them and that he "didn't know what the hell I wanted from him." I don't understand why an employee would talk to someone who is trying to give them business like that. I then told him "Okay that's fine but I don't need your attitude." Then walked out of the store and cancelled the Post-mates order. I don't know who he thought he was or what I was doing but speaking from someone who has worked in the food business IT IS NEVER OKAY TO TALK TO ANYONE LIKE THIS! I will definitely NEVER be back again and will make sure to tell all friends and family to not even bother giving them service. I don't know whether it was because I'm dark complected or what but there was definitely some reason behind why I was treated so poorly. I wish I could rate them Zero stars because this was completely ridiculous. Teach your employees how to talk to customers. It's no wonder NOBODY was in the lobby. Terrible customer service and attitudes! Definitely DONT RECOMMEND EATING HERE!!

• K D.

  star star star_border star_border star_border 24 May 2026

  My teenage daughter purchased an 8 inch pizza with only cheese. The website says this item is $4.50 but she was charged over $12 w/ delivery for the pizza and a root beer. Apparently the website pricing is wrong and it's really $7.00, plus root beer, plus delivery and that is how they got to over $12.00. My daughter is kind of an airhead (I say that endearingly, she's a typical teenager) and is still learning how "adult-ing" works. She forgot to tip.
  The driver didn't forget the tip though and wrote one in for her on the receipt.
  
  That is extremely unethical behavior and unacceptable. My daughter is still learning how to handle this kind of stuff with a debit card and when I asked her if she left a tip she said she didn't because there wasn't a place for it on the ticket. We were going to stop by an drop off a tip when I saw the charge was more than she remembered the receipt being so now I had to go in there anyway and see for myself. Sure enough! A tip was written in and it wasn't her handwriting.
  
  It's a warm day in August in a pizza place - I get it, it's hot! But the door was open and flies were coming in. Sorry, but that's gross. The man in charge seemed like he cared about my concern (as opposed to me filing a charge back with my bank) and refused a tip when we wanted to leave one. He gave her the refund of the tip they fraudulently added.

• Allen G.

  star star star star star 20 May 2026

  I've been to a lot of rosatis in my life and this one takes the cake.
  
  The service and friendliness of the guy who was there (guy with shaved head) was spectacular. From taking my order on the phone, he was friendly, knew the daily deals, had the pizzas ready in the exact time quoted, and tasted delicious.